An employee must be added to the website as an Active Employee before completing the steps below.
A badge with Master Access is required to add or edit fingerprints.
Log in to the HandyTrac keypad using Master Access.
Select Administration in the top right corner.
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Select the Fingerprint Setup icon.
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Select the name of the employee from the drop-down menu at the top.
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Select Register Fingerprint
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Read and accept the Biometric Storage and Usage Policy. A fingerprint cannot be saved unless the Biometric Policy is accepted.
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Not all systems allow on-system biometric policy acceptance. See below for additional information regarding the biometric policy.
Place your finger on the reader.
Touch Premium firmware v4.11 depicted
The system will advise you of a successful read.
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Repeat placing and removing your finger until the system says your fingerprint has been successfully registered.
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It is recommend you test your fingerprint access by logging out of the HandyTrac system and signing back in by placing your finger on the reader.
Notes:
Badges and PINs can still be used in the event a finger is cut or no longer reads properly.
If you have shallow fingerprints, use a larger finger on a non-dominant hand.
Fingerprints are removed automatically when an employee is deactivated on the website.
Fingerprints of active employees can be removed manually by management or HandyTrac staff per request.
Biometric Policy and Usage
To use the Biometric fingerprint login feature of a HandyTrac system, explicit consent must be given by a user to store and use Biometric data as outlined in our Biometric Information Privacy Policy and Terms of Use.
The Active Employees list on the website will always display the current consent status for each employee.
example Active Employee list
There are two separate methods to provide consent: On-System or Website. Only one method is available to you as determined automatically by your system configuration.
HandyTrac Premium Touch and Platinum Touch Systems
HandyTrac Premium Touch and Platinum Touch systems require consent to be provided on the system itself at the time of fingerprint registration by the employee. If consent is not provided, no fingerprint can be registered or stored.
Firmware version 2.21* or higher is required for on-system fingerprint consent. Out of date systems will fall back to the website consent method as detailed below.
HandyTrac Premium Touch 1.0 and out of Date Touch 2.0
Providing consent for older HandyTrac systems is completed on the website in the settings of each employee badge.
Edit an employee badge and check the box to confirm consent has been obtained.
Fingerprints saved without consent will be deleted without warning to stay in compliance with HandyTrac policies and state and local laws.
*If you are unsure about your system type, on the HandyTrac system home screen (Default Time and Date screen), tap About in the top right corner: Software v. 1.xx = Touch 1.0Software v. 2+ = Touch 2.0 or 3.0