System Upgrade

System Upgrade

Read over these instructions in full before beginning. Your control box styling may differ slightly from what is depicted. If you have any questions, contact support before beginning.
Your replacement will not function until a HandyTrac technician loads the database and updates the account. You must contact HandyTrac to complete this process.
 service@handytrac.com  or call 1-888-458-9994.
Monday - Friday, 8AM - 6PM EST
Old electronic keypad must be returned. DO NOT THROW AWAY.

Removing Old Hardware

Disconnecting Cables

    Power off using the power switch at the bottom-right. Unplug power cable from the wall.
    Pull lock, light, and switch connectors out of the control box to access the connectors.
    Disconnect all cables going to the cabinet(s).

(Optional) Reusing Ethernet Cable

    This optional step is only required to reuse the ethernet cable.
    Unscrew the bottom bracket using a flat-head screw driver or socket wrench. Pull down on the bracket.
    Remove the ethernet cable by depressing the locking tab and pulling out.
In additional to an ethernet connection, your new system has the option for Wifi. You do not need to reuse the ethernet cable from the old system.

Replacing Cabinet

If you received a new updated cabinet with your upgraded system, you will need to replace your old cabinet.
    Remove the key panels from your old cabinet. Lift them up and swivel them out.
Do not remove key tags from key hooks. Key tag locations on hooks will not change if this process is followed.
    Unscrew the old cabinet from the wall.

Removing Control Box

    Double check to make sure all cables are disconnected from the cabinet.
    Unscrew old keypad and control box from the wall. There is no need to remove the keypad from the control box.

Installing New Hardware

Mount the Cabinet

Minimum 9 screws required for cabinet install
    To achieve the recommended height, stack the system shipping box on top of the key cabinet shipping box. This will give you a platform 44” high.
    Place the cabinet on top of the boxes, then place a level on top of the cabinet.
    We strongly recommend attaching the cabinet to a stud. Align at least one (1) stud with one of the six (6) drilled mounting holes at the top of the cabinet.
    Use a pencil to mark your holes. A minimum of nine (9) screws are required for mounting the cabinet to ensure proper plumb, squareness, and stiffness.
    When all holes are marked, use screws that penetrate at least two (2) inches into the stud or wall that are capable of holding at least 50 lbs. Follow the manufacturer’s directions for all anchors.
    Lift the cabinet into place and tighten all fasteners snug, but not fully. Place your level on top of the cabinet and check repeatedly as you tighten all of the fasteners.

Cabinet Alignment

Check the gap between door and door frame on all sides. If the gap is not uniform all the way around, the cabinet will have to be shimmed to compensate for the uneven wall surface.
  • Use metal or plastic for shimming. Wood and rubber do not hold their shape well.
  • If the door gap at top is greater than bottom, shim the top of the cabinet at right hand corner.
  • If the door gap on the bottom is greater than the gap on the top, shim the bottom of the cabinet at the right hand corner.

Mount the HandyTrac Touch

    Gently feed the electronic lock cables through the electronic lock cable port on the right side of the key cabinet. Make sure all three cables are in good condition. Fasten the keypad to the wall with your mounting hardware.
    Connect the electronic lock, light, and switch connectors inside the key cabinet. The ends of each connector are labeled.
    Push extra cable lengths inside the main Touch console and snap the cables into the retaining clips on the inside of the cabinet. This prevents contact with the key panels during operation and protects the cables.

(Optional) Installation of Second Cabinet

Install the included spacer on the outside of the Right-Hand cabinet (marked RH).
This spacer will allow enough extra room for employees to comfortably scan keys in and out in addition to providing protection for the electronic lock and light wiring.
Mount the second cabinet the same as the first and feed the cables from the control box through the spacer. Connect the wiring the same as the first cabinet and clip down wires. HandyTrac recommends a “left cabinet, control box, right cabinet” mounting order.

Insert the Key Panels

    Reinsert the key panels in to your new cabinet by inserting the top peg in the mounting bracket.
    Pivot the bottom mounting peg in to the bottom mounting bracket.
    Key Panels should remain in the same order and, if applicable, in the same respective cabinet.

Power and Network Connections

    Plug the system in to a UPS battery backup.
    Power the system on using the red power switch at the bottom right.
    If applicable, connect the ethernet cable to the bottom left of the control box.
    Once the system is showing time and date, call technical support. New keypads are sent blank to prevent data conflicts and cannot be used until the database is loaded.
Call HandyTrac Technical support to swap your account to the new system. 1-888-458-9994.
Old keypad and control box must be returned. DO NOT THROW AWAY.
If a cabinet is replaced, the old cabinet should be disposed of. Do not ship an old cabinet back to HandyTrac.