Website Login Management
Any user that needs to manage a HandyTrac system or access reporting will require a website login. Website logins must be a company email address and each person should have their own separate login. Multiple users can have access to the website, each with their own permissions.
Website logins will be listed on the Administration page.
At the property level, you can see and manage logins at the property level. You do not have access to Hierarchy logins at the Corporate, Division, or Region level.
Adding New Site Logins
Click Add Site Login
Enter First and Last Name
Enter the Email Address.
Email addresses must be unique system wide. If a user requires access to multiple locations, a higher level user can assign them, or you can contact service@handytrac.com for help.
Select the Access Level role. The 3 predefined roles are:
Manager - Full website access
Assistant Manager - Moderate restrictions. Can run all reports but cannot edit Alerts, Badges or Site Logins
Staff - Very restricted. Can view current keys out report (without tags).
Select if the newly added email should also be the main property contact.
Access Permissions
The three predefined roles include commonly selected permissions, but these can be modified individually as well.
Each permission can be added or removed from each role on a case by case basis. For example, by default, the Assistant Manager role does not have access to Modify Badges. You can manually check the box for that permission without changing anything else.
Be mindful of manually selecting options as Modifying and Viewing are different selections. This could lead to a situation where a user has access to edit a setting, but does not have access to view the setting. In this case, they will not be able to edit the setting they cannot see.
Password Reset
- Signed in users can edit their own password by selecting the Change Password option. You will need to enter your current password, then enter a new password.
- You can reset a different user's password (if you have permissions) by clicking Edit next to their name then selecting "Email Password" to email a temporary password to that user.
- If you do not know your own password and cannot sign in, use the "Forgot Password?" link on the sign in page .
If your organization is using SSO, password options are not available. Contact your IT/helpdesk for password reset help.